Contact Details

Servaplex Ltd
Office 3
33 Carysfort Avenue
Blackrock
Co. Dublin
Ireland

+353 (0)1 2304242
email

 

 

 

Servaplex - Professional Solutions for IT

From our offices, located in Blackrock, County Dublin, we provide software from a number of leading software developers. Servaplex specialise in best of breed products covering the areas of system administration, network management, user and email management, disaster recovery and network fax solutions. Servaplex customers cover a wide range of organisations and include government, education, financial services, construction and manufacturing.

 

 

 

 ManageEngine ServiceDesk Plus Update Information

ManageEngine are happy to announce the release of ServiceDesk Plus 9.3, the latest offering from your beloved IT help desk management software! This release comes with exciting new features that are a result of integrating insights from our customers with our years of expertise in the ITSM industry. Here are some of the amazing new features

  
   

Customizable dashboards 

Custom schedules 

Security settings 

Manually record first response time 

Make support groups inactive 

Project templates 

User profile pictures 

Duplicate service request 

Convert service request to incident request 

Resend conversation details 

More additional fields for service requests 

ME integrations 

User-level request editing 

Restriction while sending approval emails 

 

 

For more details on these features and

Upgrade options please follow this link

ServiceDesk Plus 9.3 Information