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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 

March 2008

  1. Editors Note

2. DeviceWall Promotion

3. NetSupport Manager - "Best of the Tests"

4. Centennial License Manager 2.1

5. Upgrade to Zetafax 2007 - PDF Software Promotion

6. Removing Unwanted Software

7. Northern Health Board Implement NetSupport Technology

8. Policy Commander or MS Group Policy?
 

1 Editors Note

  Welcome to the March 2008 edition of Servaplex Insite eNews.

It's the last few days of the Centennial DeviceWall promotion. DeviceWall controls the unauthorised use of removable media devices, such as USB sticks, MP3 players, PDAs and even CDs.

Servaplex will host a Double-Take seminar in partnership with Double-Take Software in May at the Institute of Public Administration. Details will be published shortly. Servaplex are also sponsoring IDC's Dynamic Infrastructure Management Conference 2008 on May 15th at the Royal Hospital Kilmainham. To register for this event go to: http://www.idc.com/getdoc.jsp?containerId=IDC_P15254    Enter 'servaguest' in the special promotional code box.

Help us to spread the news. Please feel free to pass this to other members of your IT team.

We look forward to your comments.
 
2

DeviceWall Promotion


  Don't forget.....there is a promotion running for DeviceWall until the 28th of March 2008. The promotion is open to both public and private sector organisations and includes a 20% discount off the licence cost.

DeviceWall has received SC Magazine’s top honour in the February 2008 group test of ‘Portable Device Security’ solutions. DeviceWall swept the board with five-star ratings for Features, Ease of Use, Performance, Documentation, Support and Value for Money. Please find the review attached.

As you are probably aware, the media is full of stories of high profile data loss incidents. The threat from portable storage devices is something that organisations are starting to take very seriously.

DeviceWall is easy to install and deploy. It can be downloaded from the link below.
http://www.devicewall.com/download/?partner=info@servaplex.com

 
3 NetSupport Manager - "Best of the Tests"

  NetSupport Manager remote control software has received the Network World  "Best of the Tests" award for 2008.

"Out of the nine remote-control products tested, NetSupport Manager rated best for console display. Particularly well done is the thumbnail view that shows as many remote clients as needed at once. The product also performed well over slower internet links and a local network (performance was so high, you could easily forget which machine was your real computer and which was running through the NetSupport connection). Also noteworthy was scripting and log support, extensive enough to make the product a major player in the overall computer management market."

Network World tested more than 170 products across a very wide range of technologies to select the "2008 Best of the Tests" winners. Network World's Lab Alliance and testing editors rigorously evaluate products based on the critical network functions they address, and awards are based on those products receiving the highest scores.

NetSupport Manager can be downloaded from the link below.
https://secure.netsupportsoftware.com/download/distdownload.asp?Dist=526

 
4 Centennial License Manager 2.1

  We are pleased to announce the launch of License Manager 2.1, the latest version of the SAM and license management solution from Centennial Software. License Manager 2.1 includes a number of enhancements designed to help you manage all types of desktop software licensing and ensure your organisation stays in control of compliance and spending. License Manager 2.1 features include:

• Enhanced support for ‘Version Maintenance’ licensing schemes such as Microsoft Software Assurance
• Notional license allocation to 'Operational Units'
• Singe-screen vendor compliance reports
• Excel exports for software and license usage reports

As part of the License Manager 2.1 development plan, Centennial have also significantly enhanced the unique online software database to support more software vendors and titles.

New Customer Benefits - For Discovery customers that have not yet purchased License Manager or SAM.Suite (the combined bundle of Centennial Discovery and License Manager), the new version presents the most compelling reason yet to make a start in SAM. Out of the box, SAM.Suite delivers more benefit and helps organisations get started with the minimum of manual overhead.

Existing Customer Benefits - For existing SAM.Suite customers, upgrading to License Manager 2.1 means better software recognition, more flexibility in licensing conditions and faster compliance reporting. All good reasons to take advantage of the latest software!

Existing customers with a current support and maintenance contract can upgrade to License Manager 2.1 by downloading the file from the myCentennial support site.
 
5 Upgrade to Zetafax 2007 - PDF Software Promotion

  We are currently offering Zetadocs PDF for only € 30 per user when you buy a 5 user Zetafax upgrade, and € 20 per user when you buy a 10 user Zetafax upgrade. Prices are available for 25, 50 and 100 user systems also. What makes Zetadocs PDF different?

· Visual document builder – Makes it easy for you to convert and format your PDF file. You can quickly pick up multiple documents from different locations and assemble them into one professional looking package. It also lets you add security settings, such as password protecting your document from opening or copying.

· Integrates with Microsoft Outlook - It can be set up to merge and convert outbound documents created in Microsoft Office into a single or multiple PDF files. A handy convert button is also placed in the toolbar to launch the document builder.

· Distribute your PDFs by email or fax – Once your PDFs have been created, you can send them straight from the software without having to open Zetafax or Outlook.

Zetadocs PDF helps everyone in your office convert documents to PDF files. Once installed, you select Zetadocs PDF software as your printer and print your document. A wizard then guides you through the process of converting your document. It will help you add attachments and stationery, secure it with a password (if needed) and finally save it to disk, email or fax it.

Pricing excludes VAT.

For further information please visit: http://www.equisys.com/products/zetadocs/

 
6 Removing Unwanted Software

  There are various software applications that simply do not belong in a corporate environment - from spyware applications to programs that download music, weather applications, and so on. Users download, install, and use these applications without your knowledge. Wouldn’t it be great if you could get rid of these unwanted applications? Ideally, you want to take a proactive approach to managing unwanted software - the moment one of these applications is detected on your network, it gets uninstalled. With Prism Deploy it is easy to find and remove unwanted software automatically.

Whether you need to rollout a complex application suite, delete some troublesome software, install a new printer, new desktop shortcut, or change user permissions on a registry key or file, Prism Deploy can package and deploy those changes quickly and easily. Prism Deploy also supports the implementation of ITIL (IT Infrastructure Library) processes.

For further information please visit the New Boundary web site.
http://www.newboundary.com/products/prismdeploy/

Please contact us for further information, a demonstration or pricing.
 
7 Northern Health Board Implement NetSupport Technology

  When the Northern Health & Social Services Board were looking to implement Remote Support & Enterprise Management solutions they knew exactly where to turn.

As Helpdesk Manager Alan McAlister explains, "As a previous customer of NetSupport I knew their technology would be the best fit for our needs. We've installed a combination of NetSupport Manager, NetSupport DNA and NetSupport Helpdesk and I was extremely impressed with the ease and speed of installation across our enterprise. The feature set of each product gives us exactly what we need in terms of managing and reporting on PC issues."

The Northern Health and Social Services Board is the second largest of the four Health and Social Services Boards in Northern Ireland. It covers the council areas of Antrim, Ballymena, Ballymoney, Carrickfergus, Coleraine, Cookstown, Larne, Magherafelt, Moyle and Newtownabbey.

For further information please visit: http://www.netsupportdna.com

Please contact us for further information, a demonstration or pricing.
 
8  Policy Commander or MS Group Policy?

  When it comes to network security building a network perimeter just isn’t enough any more. You also need to proactively maintain secure configurations, and demonstrate ongoing compliance to management and auditors. You can use Group Policy to configure security settings such as user rights, password policies, file and registry access control lists, wireless network configurations and more.

What does Policy Commander do that I can not already do with MS Group Policy?


Policy Commander allows administrators to target specific computers or groups of computers based on their role, operating system and security level, while Group Policy is much less granular in its targeting capabilities. Group Policy requires the managed server and workstation to be authenticated to the network while Policy Commander can continuously monitor and enforce policies even when systems are offline. Group Policy does not manage complex security policies, such as those requiring conditional assessments. In addition, Policy Commander also:

* Provides a graphical, high-level summary view of policy compliance.
* Automates alerts and notifications in cases of non-compliance.
* Delivers continuous security policy enforcement.
* Provides intuitive reports on computer and policy compliance status.

Policy Commander streamlines security policy deployment and creates self-correcting security configurations for every Windows system in the organisation. For further information please visit: http://www.newboundary.com/products/policycommander/
 
 
 
 
 
 

Servaplex are partnered with LiveTime Software, developer of ITIL-certified, Web 2.0 service management solutions.  Among the many other benefits, this means we can now offer out-of-the-box integration between LiveTime products and Centennial Discovery.
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NetSupport Manager v10
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The latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action, deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from from a single console.
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