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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for all products.

Tel: +353 (0)1 2304242
Fax: +353 (0)1 2304200

 

 

 

 

 

 

 

 

 

 

 
 
 
Help Desk Support Software

 
 
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DNA HelpdeskDNA Helpdesk is a powerful yet user friendly module for the corporate helpdesk available on its own, combined with DNA Pack 1 (Inventory) or as part of our overall DNA management suite.


DNA Helpdesk is a web based solution providing detailed recording and tracking of user Help Requests.
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nService Web based customer service and help desk software. Use it to power your customer service or support website, your internal IT help desk, facility management or other intranet website. Its rich self-help features enable users to find information or solutions easily without contacting your technicians. Its flexible service request routing and management features enable technicians to work on the service requests efficiently.
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Service Server is a web based customer service software. Use it to set up a customer service and support web site. Your customers can come to the web site to search the knowledge base for information or solutions to their problems.
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Help Desk Server is a web based help desk software. You can use it to set up an internal IT help desk, facility help desk or other type of help desk web site.
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JHD™ is web based help desk and service management software. IT departments, facility management, network administration and other departments use it to provide services to employees within the same organization. Customer service and support departments or organizations use it to provide services to their customers.
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Bug Tracker Server is a web based bug/defect tracking software. Product developers and manufacturers can use it to manage product defects submitted by various groups such as your product development, quality assurance, and technical support teams.
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LiveTime
DNA Helpdesk
nService
Service Server
Help Desk Server
JHD™
Bug Tracker Server