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Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
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NetSupport Manager: Customer Quotes
 
Kepak Group Selects NetSupport Manager
Kepak Group chooses NSM to improve remote user support whilst simultaneously reducing the cost of providing that support.
 
Telegraph Group Limited Picks NetSupport Manager
The Telegraph Group Limited picks NetSupport Manager as desktop management solution. With NetSupport Manager IT staff can remotely carry out server maintenance, distribute files to users, and schedule tasks to run throughout the night user NetSupport’s Scripting tool. NetSupport is also being used for its innovative hardware and software inventory, monitoring capabilities and Internet gateway.
 
Lucent Technologies Opts for NetSupport Manager
Lucent Technologies designs and delivers the systems, services and software that drive next-generation communications networks. Lucent Technologies opted for NetSupport Manager to use as part of the delivery of their service to their end users. NetSupport Manager is used for its remote control capabilities, hardware and software inventory, for remote server maintenance and to send out machine updates overnight.
 
ABN Amro Selects NetSupport Manager
ABN Amro selects NetSupport Manager for its remote communications. With NetSupport Manager the helpdesk can remotely keep in touch with users dealing with help requests in real-time. NetSupport Manager has also become popular with its Internet gateway functionality allowing staff to reach PCs located behind different firewalls.
 
02 Ireland Picks NetSupport Manager
02 Ireland have picked NetSupport Manager to centralise remote support to its Ireland offices. IT staff can now deal with end user problems from a central location and use NetSupport's powerful scripting tool to conduct overnight updates.
 
Cap Gemini Opt for NetSupport Manager
Cap Gemini Opt for NetSupport Manager. NetSupport Manager has been installed on all IT helpdesk machines to keep an eye on hardware and software information on all company machines. IT Staff have also managed to cut travel costs and time by answering user problems remotely.
 

NetSupport School: Customer Quotes

 
"I have found NetSupport be an absolute lifesaver in running my middle school computer lab. Recently, I had to load photos for a project my students were working on. Instead of going from one computer to another (25 in all) loading the photos, I was able to load them in one shot, with just a few clicks of the mouse. 
When our district got slammed by the Blaster Worm last week, I was able to run the fix and install the patch remotely, again without having to sit an each computer individually. 
The ability to monitor and assist students as they work, collect their work and distribute files has made NetSupport the best software investment that our school has made."

Curtis Dutiel
Teacher
• Kayenta Middle School (USA)
 
 
 
 
 
 
 

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