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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
Itheon Products

Itheon Availability Manager

 

iAM:Applications

Built upon RoboMon technology, iAM:Applications uses intelligent agents to monitor and proactively manage mission critical applications as well as taking corrective action to fix problems before they impact your end users and business services. This maximises the reliability and efficiency of your applications, drastically reducing the possibility of application failures.

Why is this necessary?

Today's IT infrastructures are complex and the availability of your business applications is mission critical. When applications perform poorly or not at all this has a direct effect on the IT Services that are delivering your business. Applications such as email, accounts, web hosting, databases etc are essential, and when they are not running properly your business suffers.

iAM:Applications maximises the availability of your business critical applications, ensuring your end-users experience minimal downtime and good service performance so that they are able to work more productively.

How does iAM:Applications do this?

iAM:Applications automatically detects application issues so they can be resolved before users experience poor performance of the applications, or service failure.

iAM:Applications has a comprehensive set of pre-defined Solutions, each one containing a number of rules. These rules detect a wide variety of common operational and performance problems. They are specifically designed to be self-configuring, with fully functional "out-of-the-box" rules in order to address the vast majority of applications monitoring requirements.

What Applications Does iAM:Applications Monitor/ Manage?

Below is a brief summary of the main applications iAM:Applications monitors and manages:

Databases
• Oracle
• SQL Server
• DB2
Sybase
Messaging servers
• Exchange
• Lotus Notes/Domino
Web & e-Commerce servers
• IIS
• Apache
• Weblogic

What alerting mechanisms does iAM:Applications use?

You can be alerted in one or more of many different ways at your choice. Alerting methods include:

 

System event messages
   
e-mail
   
Paging/SMS messages
   
Help desk trouble tickets
   
Links to Enterprise Management systems


How does iAM:Applications benefit my business?

By spotting application problems and automatically fixing them or notifying you in real time, iAM:Applications will greatly benefit your business. Your users depend on IT to run the business services and so problems need to be solved with the minimum of downtime.

iAM:Applications allows you to monitor and manage your systems as well as keeping your applications under control by the early identification and automatic fixing of potential problems. Your end-users will experience good service performance and minimal downtime so that they can work more productively.

An added benefit is that iAM:Applications will enable you to manage your IT infrastructures with the minimum number of staff, helping to maintain the cost-efficiency of your operation.

What about ROI and TCO?

As a self configuring technology, upon installation iAM:Applications is automatically able to detect all applications, and underlying components such as disks, services, processes and file systems to monitor. This ensures that iAM:Applications is able to quickly deliver a Return On Investment on implementation.

In addition to this, iAM:Applications adapts as new components are added to your IT infrastructure or old ones are removed in response to changes in the business. Together with generating minimal system and network overhead, this reduces the downstream Total Cost of Ownership (TCO).

What type of organisations use iAM:Applications?

iAM:Applications is a cost-effective solution for any organisation that needs to monitor and manage a significant number of application servers or for whom the availability of key business applications running on just a few mission critical servers is of paramount importance.

iAM:Applications is extensively employed by a wide range of organisations from medium sized enterprises and major international corporations to local authorities and public sector bodies.

 
 
 

Product Index


Itheon Availability Manager
iAM:TotalView
iAM:QoS
iAM:Servers
iAM:Servers ER
iAM:Applications
iAM:Networks
iAM:Storage
RoboCentral
SysChecker
Heroix eQ
Itheon:PNC