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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
Itheon Products

Itheon Availability Manager

 
 

iAM:Networks

iAM:Networks is a combined hardware and software solution which simply plugs into a network at key points and collects and stores Network Traffic and SNMP Device data continuously. It combines the power of non-intrusive monitoring of network traffic on key network segments with network device monitoring (through SNMP).

The solution can be deployed as a whole or as individual components:
 

 

Why do you need iAM:Networks?

Your network is a major part of your business and it is the basis of all modern Business Service delivery. It is essential that you understand how your network is performing and whether all the components of a network are running properly. Network problems can cause as many if not more problems than server or application failure.

With iAM:Networks you can monitor traffic flows and the status of network devices, sending alerts when thresholds are reached or problems have occurred. The data can also be stored for subsequent analysis and graphing to ensure SLA compliance. This enables you to have continual confidence in the quality and delivery of your business critical applications.

How does iAM:Networks do it?

Network Traffic Analysis
The Traffic Analyser uses non-intrusive detectors to continually monitor data packets travelling along key segments, analysing the type e.g. web traffic, ftp traffic, mail traffic etc. and session data. It allows you to find out exactly how saturated your network is, where packets of information are going, and where they are coming from.

For further information please see iAM:Networks Traffic Analyser

Network Device Monitor
The Device Monitor gathers SNMP traps and analyses them to see if a device has a problem condition. It also polls SNMP based network devices for key values, looking for exception conditions and storing the data for subsequent reporting/graphing. This gives a good overview of how the devices are working and rapid notification of problems.

For further information please see iAM:Networks Device Monitor

Is Reporting and Graphing possible?

Network traffic data and SNMP device values are stored for subsequent reporting/graphing. This way you can see when bandwidth problems occur and what is causing them. The interactive graphing tool allows you to drill down through the data for full investigation.

Alerting mechanisms:

iAM:Networks sends alerts if user defined thresholds are exceeded for total bandwidth utilisation, individual traffic types or SNMP device values. The Alerting mechanisms include:

Pop-ups, email, Paging/SMS messages, links to Enterprise Management systems, links to help desks etc.

How does iAM:Networks benefit my business?

The network is a key component of any Business Service and it is essential to monitor it in the same way as all the other IT components that comprise the service. iAM:Networks addresses this and helps keep your IT business services at optimum performance. iAM:Networks also enables you to analyse the essential information needed to keep your networks healthy and accurately target future bandwidth requirements and investment.

What About ROI and TCO?

With iAM:Networks you can be looking at real data flows within 30 minutes of set-up. Being a non-intrusive, self-contained network monitoring solution, iAM:Networks will not degrade the performance of the network itself and requires little if any maintenance, helping to reduce Total Cost of Ownership.

What types of organisations use iAM:Networks?

iAM:Networks is a cost-effective solution for any organisation that needs to monitor and maximise the performance of its networks. It is essential for any organisation wishing to ensure total Business Service performance and availability. 

 
 
 
 
 
 
 
 
 
 
 

Product Index


Itheon Availability Manager
iAM:TotalView
iAM:QoS
iAM:Servers
iAM:Servers ER
iAM:Applications
iAM:Networks
iAM:Storage
RoboCentral
SysChecker
Heroix eQ
Itheon:PNC