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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
Itheon Products

Itheon Availability Manager

 
 
iAM:Servers

Built upon RoboMon technology, iAM:Servers uses intelligent agents to monitor and proactively manage mission critical servers. The performance monitoring and management bolsters the reliability and efficiency of your servers, drastically reducing the possibility of server failures.

Why is this necessary?


Today's businesses are complex and IT business service applications depend on many varieties of servers to be up and running. iAM:Servers is built to manage and monitor the full spectrum of server platforms from Windows NT/2000/2003, many flavours of Unix and Linux to OpenVMS and Novell.

How does iAM:Servers do this?

iAM:Servers automatically detects server problems so they can be resolved before users experience poor performance of the on-board applications or system failure.
iAM:Servers has a comprehensive set of pre-defined rules to look for common problems and issues. They are specifically designed to be self-configuring, so that iAM:Servers is fully functional "out-of-the-box". Once installed, the rules are both readily configurable and extensible, so that site-specific requirements can be easily accommodated. This results in a comprehensive ability to perform "lights-out" operations, which is particularly crucial to achieve high availability

What alerting mechanisms does iAM:Servers use?

iAM:Servers uses a number of different alerting mechanisms to suit individual users. These include pop-ups, email, paging/SMS messages, links to Enterprise Management Systems, links to Help Desks etc.

Reporting and Graphing

iAM:Servers collects and stores performance data from all monitored servers into a central repository and using either Windows based or web based reporting/graphing, you can analyse the performance of your entire server infrastructure or individual systems.

How does iAM:Servers benefit my business?

iAM:Servers allows you to monitor and manage your servers by the early identification and automatic fixing of potential problems. Through this proactive automation it ensures high availability and performance allowing you to eliminate system downtime of your servers, and helping you to maximise the availability of your business critical servers. Your end-users will experience good service performance and minimal downtime so that they can work more productively.

Proactive, automated management looks after your IT infrastructures with the minimum number of staff, helping to maintain the cost-efficiency of your operation.

What about ROI and TCO?

iAM:Servers is a self configuring technology. On installation on a particular server it is automatically able to detect the configuration including all underlying disks, services and processes, and automatically monitor them. This ensures iAM:Servers is able to quickly deliver a Return On your Investment on implementation.

In addition to this, iAM:Servers adapts as new components and applications are added or old ones are removed in response to changes in the business. Together with generating minimal system and network overhead, this reduces the downstream Total Cost of Ownership (TCO).

What type of organisations use iAM:Servers ?

iAM:Servers is a cost-effective solution for any organisation that needs to monitor and manage a significant number of servers, or for whom the availability of key business applications running on a small number of key servers is of paramount importance. iAM:Servers is extensively employed by a wide range of organisations from medium sized enterprises and major international corporations to local authorities and public sector bodies.
 
 
 

Product Index


Itheon Availability Manager
iAM:TotalView
iAM:QoS
iAM:Servers
iAM:Servers ER
iAM:Applications
iAM:Networks
iAM:Storage
RoboCentral
SysChecker
Heroix eQ
Itheon:PNC