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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
Itheon Products

Itheon Availability Manager

 
 

 iAM:Storage

In modern IT Infrastructures, storage is often held on dedicated components (e.g. SANs or NAS) and is critical to providing successful Business Services. iAM:Storage monitors the availability and performance of storage and SAN devices to ensure optimal availability.

Why is this necessary?

The storage and retrieval of data is the lifeblood of most businesses and to ensure optimum access to it you need to monitor the availability and performance of the components.

Without this you will not be able to see exactly where problems are occurring so that you can deal with them in a timely manner. Business Service availability depends on being able to see the whole end-to-end service, which involves servers, applications, networks and storage, and identifying problems wherever they occur.

How does iAM:Storage do it?

If there are problems with any of the storage devices your data will not be delivered. iAM:Storage allows you to interrogate the devices such as SAN switches via SNMP to check on their status. Also by gathering and analysing SNMP traps, broadcast problems can be spotted quickly and resolved before impacting users.

iAM:Storage captures SNMP traps, analyses them and creates standard Itheon events for alerting and reporting. It also polls MIBs using SNMP GETs so that you can regularly check the condition and performance parameters of storage devices. By storing this data over time you can produce graphical reports on the key device performance indicators.

Is Reporting and Graphing possible?

Yes, using a web-based reporting/graphing system you can analyse the key performance indicators of your storage devices and ensure SLA compliance.

What alerting mechanism does iAM:Storage use?

Generating alerts when problems occur, iAM:Storage can send a variety of different alerts, including pop-ups, pager/SMS messages, email, links to enterprise managers and links to help desks.

How does iAM:Storage benefit my business?

When storage isn't properly looked after you create problems for your users, and customers, etc as performance and device malfunctions will lead to reduced user productivity, lost profit, loss of customers and other business problems.

iAM:Storage addresses these problems, and enables you to analyse the essential information needed to store and retrieve your data quickly and reliably.

What type of organisations use iAM:Storage?

iAM:Storage is a cost-effective solution for any organisation that needs to monitor and maximise the performance of its storage infrastructure. It is essential for any organisation that needs to bring storage monitoring into a single central view of the IT infrastructure.

System Requirements:
iAM:Storage comes on its own hardware appliance and is accessed and used via standard web browsers.

 
 
 

Product Index


Itheon Availability Manager
iAM:TotalView
iAM:QoS
iAM:Servers
iAM:Servers ER
iAM:Applications
iAM:Networks
iAM:Storage
RoboCentral
SysChecker
Heroix eQ
Itheon:PNC