SERVAplex
specialises in providing high-end software
solutions for small to large enterprise
customers. We offer the IT sector reliable,
proven and best of breed products and
can provide the expertise to implement and
support the high-end solutions required to
ensure IT infrastructure reliability.
We maintain close relationships with our software and hardware partners, enabling us
to provide an enhanced value service to all our customers.
Our sales and technical staff attend regular partner training courses to
update and maintain the skills and knowledge required for our complete
product range.
LiveTime Help Desk
LiveTime Feature Comparison
LiveTime products are available
in 3 separate editions.
LiveTime has been
selected as the sole support infrastructure for
global 2000 companies to deliver around the clock
support. One of the principal factors in the
selection process was the total cost of ownership.
By adopting modern, open, pure web technologies,
LiveTime offers what is probably the lowest total
cost of ownership in the industry.
Traditional service and support software
installation and consulting can be more than 50% of
the overall cost of implementation. With LiveTime
this is less than 20% and often less than 5% -
delivering significant and immediate savings.
Longer term savings are even greater, as the
software maintenance is straightforward, with
updates typically taking less than 10 minutes and no
client updates or rollouts required
