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LiveTime Service
Manager |
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Novell Solutions
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LiveTime provides tight
integration with many third
party technologies. This is
particularly evident with
Novell, who provide a broad
range of solutions from the
operating system through to end
user services. Like LiveTime,
Novell is committed to Open
Standards and provides the
perfect infrastructure for
LiveTime's Incident,
Configuration, Service and Asset
Management.
Strong Foundations
The key to stability,
performance and scalability with
any enterprise infrastructure is
the operating system. LiveTime
can leverage either of Novell's
core operating systems, NetWare
and SUSE Linux ES. With its
built-in support for Java,
Apache, Tomcat and JBoss,
LiveTime can be installed and
configured in less than an hour.
Authentication Services
LiveTime provides
pre-integration to Novell's
eDirectory authentication server
for centralized user management
throughout the enterprise. In
addition, LiveTime will soon
announce support for SecureLogin,
Novell's Single Sign On (SSO)
solution, allowing LiveTime to
provide SSO capabilities for all
users of the system.
Asset Management
A robust asset management
solution with auto discovery of
all network devices is vital to
any IT service solution.
LiveTime provides built-in
integration with Novell ZENworks.
Simply choose ZENworks from the
popup menu, along with the
synchronization interval, and
immediately see the assets in
LiveTime. It's that easy.
LiveTime currently supports:
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ZENworks Asset Management
6.5 and above
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ZENworks Desktop Management
6.5 and above
Collaboration
Novell's GroupWise provides
essential collaboration services
for the Enterprise such as
email, instant messaging and
contact management and many
others. LiveTime integrates
seamlessly with many of these
services already. With automatic
email parsing built-in, you can
effortlessly manage calls raised
from specific devices, clients
or products. |
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