SERVAplex
specialises in providing high-end software
solutions for small to large enterprise
customers. We offer the IT sector reliable,
proven and best of breed products and
can provide the expertise to implement and
support the high-end solutions required to
ensure IT infrastructure reliability.
We maintain close relationships with our software and hardware partners, enabling us
to provide an enhanced value service to all our customers.
Our sales and technical staff attend regular partner training courses to
update and maintain the skills and knowledge required for our complete
product range.
LiveTime Service
Manager
JeOS Virtualization
LiveTime has developed a highly
optimized operating system
specifically for the delivery of
Java applications in virtual
environments such as VMware.
This concept is often referred
to as JeOS (Just Enough
Operating System) and pronounced
Juice.
Based around the latest Linux
kernel (2.6 series), ext3 file
system and VMware tools, the
operating system includes a
complete open source application
stack. The system includes Java
1.6, Apache 2.2 web server,
Tomcat 6.0 and PostgreSQL 8.2.
Benefits
With LiveTime's JeOS highly
tuned for LiveTime Service
Manager and Help Desk
applications, we can achieve
much higher performance than a
general purpose operating system
containing hundeds of libraries
and tools that are not needed.
Since the JeOS has been
specifically designed as an
application server all unwanted
tools and libraries have been
removed. Consequently, the
footprint is around 400 MB with
LiveTime installed and under 300
MB as a core application server
operating system. This makes it
possible to run many virtualized
environments on one machine for
different purposes. As an
example you can run LiveTime for
testing, training and production
all on one machine with
different virtual IP addresses.
Service and SaaS providers can
leverage this technology to
deploy multiple instances of
LiveTime for each customer on
the same machine in seconds with
no configuration changes. All
management can be performed
using standard virtual machine
management tools.
Future Developments
LiveTime is always striving to
deliver the best customer
service products to market with
a minimum of installation, setup
and maintenance issues. JeOS is
the perfect solution for
delivering optimized enterprise
class software to organizations
with a minimum of effort and
expertise.
LiveTime is already developing
the next version of its JeOS for
64 bit architectures together
with an auto-update capability
across the entire application
stack. LiveTime will also
consider releasing this software
to the market if there is enough
interest from other software
vendors.
LiveTime provides
100% web based service management, help desk and
support software.
Supporting open standards, ITIL (IT Infrastructure
Library), ISO 20000 and SOX (Sarbanes-Oxley) best
practices enables organizations to improve the
quality and efficiency of customer service and
support.
