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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 
LiveTime
Multi-Tiered Application Model
 
The proliferation of internet- and intranet-based applications has developed a tremendous need for distributed transactional applications that leverage the speed, security and reliability of server-side technology. One way to meet this need is to use a multi-tiered model where a thin-client application invokes business logic that executes on the server.LiveTime Support Server Architecture

 

 

Application Server Architecture

LiveTime uses this multi-tiered approach to achieve maximum performance and scalability. LiveTime applications run on any standard J2EE or J2SE server and support multiple instances, load balancing and clustering.

This model allows LiveTime applications to operate at over 5 times the speed of competing applications. Additional speed gains are achieved through the use of intelligent caching and database fetching. Server load is subsequently very low, enabling a high number of users per server. The applications have been designed to operate very well over low speed links so managers can work well from across the room or the other side of the globe

LiveTime Support J2EE Architecture

 

 

 

 

 

Business Benefits

Using a multi-tiered application model gives your business great flexibility and data interoperability. By utilizing open standards and modern application design LiveTime provides unique opportunities of leveraging this knowledge in other parts of the organization.

By separating the system into layers or tiers it is easy to exchange underlying systems to improve performance, increase redundancy and improve scale. This makes it possible to initially deploy on MySQL for example, and then upgrade to Oracle as your needs grow. This also enables LiveTime applications to read legacy data sources and integrate into your overall enterprise.

Deployment Servers

LiveTime applications can be deployed on virtually any J2EE capable server including BEA WebLogic, IBM WebSphere, Sun Java System Application Server, Oracle 9iAS, TomCat, JBoss and Geronimo.

 

 
 
 
 
 

Product Index


 
LiveTime
HelpDesk
SupportDesk
ServiceManager
 
LiveTime Technology
Overview
Multi-Tiered
Open Standards
Certifications
Web Services
Discovery
Novell
Customisation
High Availability
Specifications
 
 
 
 
 
LiveTime provides 100% web based service management, help desk and support software.
Supporting open standards, ITIL (IT Infrastructure Library), ISO 20000 and SOX (Sarbanes-Oxley) best practices enables organizations to improve the quality and efficiency of customer service and support.