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For many businesses their
network fax server is a critical part of their IT infrastructure that
must be kept up and running. Brooktrout understands the urgency of time
should a fax card fail and that getting a system up and running in a
minimal amount of time is important. For that reason, Brooktrout offers
Express Exchange Service on our family of TR1034 intelligent fax boards.
The Express Exchange Service provides
customers with peace of mind by offering a next-day* board replacement
service direct from Brooktrout, the intelligent fax board market leader.
With the Express Exchange Service, customers can reduce system downtime
by extending Brooktrout's Standard Warranty to include next day delivery
of a replacement fax board. The Express Exchange Service is available
directly from an Authorized Brooktrout Technology Reseller.
Customers that purchase the Express
Exchange Service will receive next day fax board replacement in addition
to Brooktrout's standard intelligent fax board support. These boards
include:
- 5 year hardware warranty
- unlimited access to support
information and tools via the Brooktrout website,
- unlimited technical support
- unlimited e-mail support
(separate warranty terms apply to
software products and custom products).
* Brooktrout will deliver
replacement product to carrier for overnight shipment. Brooktrout cannot
guarantee actual delivery on behalf of the carrier. Next day delivery in
the United States and European Union only. Delivery to customers outside
of United States and European Union will vary depending upon shipping
and import delays.
For a list of Terms and Conditions,
click here.
If you are registered with Brooktrout’s
Express Exchange Service and would like to report a technical problem,
click here.
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