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Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 

Applications

LAN Fax

 
 
Fax products and technology play an ever increasingly important role in business communication and secure electronic document delivery. Banks and insurance companies rely on fax for automatic document delivery and management of client paperwork. Healthcare providers increasingly use fax-based solutions for secure and confidential document delivery of patient records in compliance with government regulations such as HIPAA. In manufacturing organizations, "production fax" enables companies to integrate existing business applications with fax to automate the electronic delivery of critical documents, such as purchase orders, invoices and order confirmations. The use of fax has transitioned from the original stand-alone fax machine to become an integral and essential means of today's communication's infrastructure.

Brooktrout Technology is meeting the growing needs for fax-based communication systems. We have the broadest range of intelligent fax boards on the market today, including over 80 products approved for 25 countries. In addition, we have been pioneering the application of fax technology for the internet. Brooktrout played a major role in the definition of T.38, the ITU (International Telecommunications Union) standard for sending fax over the internet. More important than defining the standard, Brooktrout now supports T.38 for real time Fax over IP in its flagship TR1034 product line.

In addition to industry leading products, Brooktrout provides two important services to meet the needs of our customers, Technology Expansion Capability (TEC) and Express Exchange Service. TEC enables customers to increase board features and functionality simply by downloading and installing a new software license key. Express Exchange Service is an enhanced support offering designed to provide next-day board replacement service through Brooktrout on its family of TR1034™ intelligent fax boards.
 
Lan Fax diagram

Where We Fit

Install one of Brooktrout’s intelligent fax boards in a standard server with your choice of application software, connect your phone lines, and you're ready to improve productivity.

What We Offer

The Brooktrout TruFax, TR114 and TR1034 Series offer LAN fax customers the broadest range of intelligent fax boards available today, including over 80 products, scalable from 2 to 30 ports and approved for over 25 countries.

Brooktrout's line of intelligent fax boards also offers the widest range of fax ISV software support in the industry. Brooktrout's industry leading intelligent fax boards are supported by over 40 major fax software providers around the world. This ensures that Brooktrout customers have maximum flexibility to choose among the various fax applications that support Brooktrout intelligent fax boards; and investment protection for the future knowing that the fax board they buy today can be used with any number of fax applications down the road.
 

*Source: Davidson Consulting 2003
 
 
 

Product Index


Brooktrout LanFax
Brooktrout TruFax
Brooktrout TR1034
Express Exchange Service