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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.
 
 
 
 
DNA NetSupport DNA logo
NetSupport DNA
version : 2.00 | platform : PC (IBM Compatible)
Highlights
 
 HIGHLIGHTS: click on the highlights below to learn more...  
 Remote Control
 Discovery


 		    Reporting
 Helpdesk
  Import/Export
 		  
 Remote Control :  
     
DNA Remote Control offers advanced functionality for the effective management of remote workstations. Watch, Share or Control the screen, mouse & keyboard of target PCs irrespective of O/S & network protocol. Includes full message & text chat facilities, comprehensive security, multi-platform support & desktop integration.

For a more powerful remote control solution, NetSupport Manager (NSM) is offered as an extra module. Together with the above, NSM offers File Transfer & File Distribution, Hardware & Software Inventory, Scripting & Scheduling, The Gateway (connecting to PCs located behind firewalls) and Scan, for the monitoring of multiple remote workstation screens.

   Remote control screenshot
     
 
 Discovery :  
     
NetSupport DNA will automatically discover all PCs on a LAN or Wan based on an IP range or utilising the existing Windows Network. Once discovered key PC status & DNA Client Status (if installed) is displayed.

Using the Discovery Tool, DNA clients can be remotely installed onto clean systems across the Enterprise.
 

   Discover with DNA
     
 
 Reporting :  
     
NetSupport DNA also offers two "Styles" of reporting. On Screen reports are provided with supporting Bar and Pie charts and drill down capabilities on all key summary data.

In addition, Print Optimised reports are provided, powered by a Crystal Report engine that offers a full set of management reports. All reports include the option to print or export to PDF, DOC and XLS.
 

   Reporting with DNA
     
 
 Helpdesk :  
     
NetSupport DNA Helpdesk is a powerful yet easy to use module for the Corporate Helpdesk, available on its own with just the DNA inventory module or as part of our overall management suite. DNA Helpdesk is a fully web based solution providing detailed recording and tracking of user Help requests.
 

 CLICK to learn more

  Helpdesk Screenshot
 
 Database Import / Export :  
     
Database Maintenance Tool enhanced to include Import/Export facility.
In addition to the existing Delete Data and Delete PCs options, DNA's Database Maintenance tool now incorporates a flexible Import/Export facility enabling you to create backups of key data.   
 
 
 

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