Home Products Services Company Purchase Download Support Contact E-News  

 
SOLUTION SELECTOR
System Administration
Network Security & Prevention
Storage and Backup
Repair and Recovery
System Monitoring
Network Fax & Communications
Software Management
Hardware Management
HelpDesk Support Software
Education - Schools
 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
DNA NetSupport DNA logo
NetSupport DNA
version : 2.00 | platform : PC (IBM Compatible)
Overview
 
Enhanced Asset Management Software from NetSupport providing unbeatable ROI with greater organisational flexibility, improved productivity and increased user satisfaction.

IT assets account for the largest proportion of the overall IT spend, therefore, ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organisation where TCO (Total Cost of Ownership) is high on the agenda.

The annual cost of supporting this IT infrastructure can often result in costs spiralling out of control, where the initial purchase price of IT assets pales into insignificance. Understanding leasing arrangements and undertaking proactive asset management ensures compliance with software license agreements and makes budget forecasting more accurate. Knowing how many of your users are using a specific application at any given time will allow for both effective trimming of software budgets and a realistic prediction of future software investment.

Information is key. Without this, decisions on upgrades and the roll-out of new technology will not be taken from an entirely informed position.

Facilitating central management of your enterprise PCs in a secure, coordinated and efficient manner, NetSupport DNA combines powerful Hardware and Software Inventory with Software Distribution, Application and Internet Metering, Web Based Helpdesk and award winning Remote Control functionality.

Recognising that organisations have differing requirements, NetSupport DNA is available in a modular format, allowing you to pick and choose only those features that best meet the current needs of your organisation.


DNA Helpdesk

Available as an integrated module of the DNA suite or as a standalone solution, DNA Helpdesk is a powerful web based helpdesk providing detailed recording and tracking of user Help Requests.

  
 
 
 

Product Index


overview
features
highlights
applications
DNA Helpdesk
System Requirements
download manual