Home Products Services Company Purchase Download Support Contact E-News  

 
SOLUTION SELECTOR
System Administration
Network Security & Prevention
Storage and Backup
Repair and Recovery
System Monitoring
Network Fax & Communications
Software Management
Hardware Management
HelpDesk Support Software
Education - Schools

Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 

Multiplatform Support: Mobile

Multiplatform Support: Mobile

NetSupport Manager provides full Remote Control capabilities for Windows CE (4.2 and later), Pocket PC (2003 and later) and Windows Mobile (5.0 and later) devices. The latest mobile platform support provides a wealth of new uses :

  • Connect back to the office server from your PDA and perform an update or restart.
  • Access information directly on your office PC while on the road.
  • Provide a seamless way of managing your Pocket PC, CE and Windows Mobile devices from a central location.
  • Deliver updates or changes to your sales forces smart phones.
  • Deliver remote support of your POS or inventory gathering devices.

Key Features when connecting to a Windows CE or Pocket PC device include:

  • Browse and Discover systems across your network.
  • Full Remote Control of the device.
  • Automatically scale the remote screen.
  • Down sample colour depth transmission for optimised performance.
  • Scan Multiple clients, allowing you to monitor multiple systems (max 16) at a time.
  • Two way Chat between the Control and Client Systems.
  • Send Messages to one, selected or all Client Systems.
  • Full Two-way File Transfer.
  • An easy to use Client Configurator.
  • Remotely Power On or Off a CE device.
  • Gather a dynamic Inventory of the connected device.
  • Monitor remote Battery Life and Signal strength.
  • View realtime thumbnails of all connected systems.
  • Connectivity via TCP/IP or HTTP via the included NetSupport Internet Gateway.
  • Access over LAN, WAN, Internet, Wireless, GSM, GPRS or 3G connections.
  • Connect directly via Active-Sync connection.
  • Configurable Data encryption from 56 bit DES to 256 bit AES.
  • Apply security keys to make your version of NetSupport Manager unique to your organisation.
  • Restrict Connections by IP Address, User Names and Passwords.
  • Fully configurable security allowing all features to be enabled or disabled.

Key Features when connecting from a Pocket PC device include:

  • Browse and Discover systems across your network.
  • Full Remote Control of the remote system (any supported platform).
  • Two way Chat between the Control and Client Systems.
  • Send Messages to one, selected or all Client Systems.
  • Send Ctrl+Alt+Del to remote system.
  • Remotely Power On or Off a remote system.
  • Remotely Reboot a remote system.
  • Scale remote screen to fit on mobile device.
  • Apply security keys to make your version of NetSupport Manager unique to your organisation.
  • Connectivity via TCP/IP or HTTP via the included NetSupport Internet Gateway.
  • Access over LAN, WAN, Internet, Wireless, GSM, GPRS or 3G connections.

* The 'Control' is the PC that views/takes over a PC.
* The 'Client' is the PC that is being viewed or taken over.

Systems Requirements:

Pocket PC 2003 or Windows Mobile 5.0 and above
Strong ARM processors
ActiveSync / WiFi wireless LAN capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: Minimum 2Mb, full Install 10Mb required.

Windows CE 4.2 and later
Processor: Strong ARM processors, X86 Compatible
Operating System: Windows CE 4.2 or above
ActiveSync capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: 5Mb free space required

 
 
 
 

Product Index


nsm home
Overview
What's New
Features
Win
Mac
Linux
Mobile
Connectivity
Security
Enhancements
Manual  (pdf)