NetSupport
Manager:
Overview
Networks
continue to
evolve, growing
in capability
and complexity.
A diverse range
of platforms,
protocols and
physical assets
provides PC
Management and
Remote Control
Software
solutions with
the continuous
challenge of
being able to
offer support to
a variety of
configurations
and to ensure
that critical IT
infrastructure
is available
when needed
most.
Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications. However, organisations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used. Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.
NetSupport Manager combines powerful PC remote control with advanced desktop management functionality leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organisational flexibility. With over 6,000,000 systems worldwide supported by NetSupport technology and over 15 years development, NetSupport Manager is a proven solution for any environment.
Available fully localised in English, French, German, Spanish, Italian, Dutch, Brazilian Portuguese, Japanese and Arabic, NetSupport Manager is consistently voted "best of breed" by the leading IT publications.
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