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Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
NSM Netsupport Manager Logo
NetSupport Manager
version : 9.5  | platform : PC (IBM Compatible)
Comparison Chart
 
       
FEATURE
NSM 9.5
PC Anywhere 10.5
VNC 3.3.3r5
 
 
 
 
REMOTE CONTROL
Support Different Resolutions
Yes
Yes
Yes
Support Different Colour Depth
Yes
Yes
Limited
Browse for Client Systems
Yes
Yes
No
Remote Clipboard
Yes
Yes
Yes
Remote Registry
Yes
No
No
Simultaneous Multi-Protocol
Yes
Yes
No
Simultaneous Multi-Platform
Yes
Yes
Yes
Simultaneous Control & Client
Yes
No
Yes
Multiple Controls
Yes
Yes
Yes
View Multiple Clients
Yes
Yes
No
Scan multiple screens
Yes
No
No
Printer Redirection
Yes
Yes
No
Scaleable Windows
Yes
Yes
No
Disable Client Wallpaper
Yes
Yes
Yes
Record & Replay Session
Yes
Yes
No
Watch, Share, Control a Client PC
Yes
Yes
No
Send Ctl-Alt-Del
Yes
Yes
Yes
Remote Reboot
Yes
Yes
No
Client request Help
Yes
No
No
Client Software Inventory
Yes
No
No
Software Inventory - active processes
Yes
No
No
Software Inventory - active services
Yes
No
No
Software Inventory - active tasks
Yes
No
No
Software Inventory - Installed Hotfixes
Yes
No
No
Client Hardware Inventory
Yes
No
No
Show Control to many
Yes
No
No
Blank Client Screen
Yes
Yes
No
Web Browser Integration
Yes
No
Yes
Windows Explorer Integration
Yes
No
No
Audio via Web Browser
Yes
No
No
Show a Client screen to many
Yes
No
No
Gateway - Connect through firewalls
Yes
No
No
FILE TRANSFER
One to One File Transfer
Yes
Yes
No
File Distribution (one to many)
Yes
No
No
Syncronise Drives and Directories
Yes
Yes
No
Delta File Transfer
Yes
No
No
Support long file names
Yes
Yes
No
File Compression
Yes
Yes
No
Launch Remote Applications
Yes
No
No
MULTIMEDIA
Video Support
Yes
Yes
No
Audio Announce to Client
Yes
Yes
No
Audio Announce to all Clients
Yes
No
No
Audio Codec/Bandwidth Config
Yes
Yes
No
Synchronise Video
Yes
No
No
Listen Only Mode to Client
Yes
No
No
Two Way Audio Chat
Yes
Yes
No
MISC FEATURE
Group Clients together
Yes
No
No
Remote Deployment of Software
Yes
Yes
No
Group Connect at Startup
Yes
No
No
View Multiple Clients Simultaneously
Yes
Yes
No
Message
Yes
Yes
No
Message to Group
Yes
No
No
Broadcast
Yes
No
No
Chat
Yes
Yes
No
Multi-Chat / Group Chat
Yes
No
No
Refresh Connection from Control
Yes
Yes
No
Scan Group Only
Yes
No
No
Job Scheduling
Yes
No
No
Scripting
Yes
Yes
No
Silent Installation
Yes
Yes
Yes
Remote Power On/Off
Yes
Yes
No
Configurable Connection Message
Yes
No
No
Control Interface Configurable
Yes
No
No
SECURITY 
Password Encryption
Yes
Yes
No
Dial Back
Yes
Yes
No
Use Windows 2000 Profiles
Yes
Yes
No
User Acknowledgement at Client
Yes
Yes
Yes
Password Protection at Client/Control
Yes
Yes
No
256bit AES Encryption
Yes
Yes
No
DES Encryption
Yes
Yes
No
Use NT Profiles
Yes
Yes
Yes
Audit Log
Yes
Yes
Yes
PROTOCOL SUPPORT
IPX/SPX
Yes
Yes
No
NetBIOS
Yes
Yes
No
TCP/IP
Yes
Yes
Yes
HTTP
Yes
   
NetBEUI
Yes
Yes
No
PLATFORM SUPPORT
DOS
Yes
No
Yes
Windows 95
Yes
Yes
Yes
Windows 98
Yes
Yes
Yes
Windows "ME"
Yes
Yes
Yes
Windows 2000
Yes
Yes
Yes
Windows XP
Yes
Yes
No
Linux Clients
Yes
No
Yes
MAC Clients
Yes
No
Yes
NT 4.00
Yes
Yes
Yes
CONNECTIVITY
Analog Modem
Yes
Yes
No
ISDN CAPI
Yes
Yes
No
WAN
Yes
Yes
Yes
LAN
Yes
Yes
Yes
SIR/FIR
Yes
Yes
Yes
TAPI Support
Yes
Yes
No
 
All of the information on this sheet is correct to the best of our knowledge. We do however suggest that for exact up to date specifications on all products listed, you visit the vendor's site for confirmation.
All Trademarks acknowledged.
 
 
 

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