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| NSM |
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: 9.5 | platform : PC (IBM Compatible) |
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Features |
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NSM
9 features an 'Enhanced UI':

Widespread revisions have
been introduced to all icons and user interfaces, ensuring a modern look
and feel together with simplifying the process of
navigating through the product. |
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Watch, Share or Control the screen,
keyboard and mouse of a workstation irrespective of colour resolution,
network protocol or operating system. Use the Audio functions on
multimedia capable PCs' to talk to your users over the network,
dial-up or Internet link. |
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Obtain a real-time view of the hardware
and software installed on the target workstation at the click of a
button, without ever needing to leave the NetSupport Control program
to gather this information.
In addition, v9 collects over 50
items of information, specifically about the hardware or environment
of the Client PC, where you can obtain details of applications in
memory, installed hot-fixes, processes running and installed services.
As well as real-time reporting, NetSupport Manager also provides the
tools, security permitting, to allow you to remotely stop and start
services, end applications and more.

TheNetSupport Manager Linux client now features full Hardware and
Software Inventory reporting in addition to the previous Windows
based systems supported. |
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Use NetSupports Scan function to monitor
exactly what is happening on your networked workstations and servers
and to see what you users' are doing. Cycle through one or multiple
workstations' displaying their screens on your control console.
Monitor Mode :
The new Monitor Mode feature allows a Control to display a "Thumbnail"
view of all connected Client workstations simultaneously.
New for v9.5:
Interactive Thumbnails: Version 9.5 now features real time
monitoring of systems using active Thumbnails. Thumbnail size can be
adjusted on the fly, as can the update interval. In addition, the
Control users can mouseover a specific thumbnail for an expanded
view of the selected PC. |
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Distribute files and data from a central
NetSupport workstation to multiple Client workstations simultaneously
and with a minimum of keystrokes and effort. Using this feature, you
are able to Distribute files to:
- All connected Clients;
- Selected Clients;
- A pre-defined Group of Clients.
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NetSupport
Manager offers comprehensive multi-platform support for Windows,
Linux, Pocket PC and MAC systems, providing
complete compatibility to match today's business environment. As
standard, Linux (SuSE, Red Hat / Enterprise, Mandrake and Fedora
distributions) and Pocket PC are supported ensuring, when combined
with the existing Windows and MAC compatibility for all commercial
platforms is available at no extra charge.

To extend the usage and benefits of NetSupport Manager, v9.5
includes additional support for both Intel based Mac computers and
the Solaris OS. NetSupport Manager 9.5 now carries Mac Universal
certification and is the first Remote Control solution available
with full support for the new Intel based systems. The Solaris
release is available for SUN SPARC systems.
The NetSupport Manager Linux client now features full
Hardware and Software Inventory reporting in addition to the
previous Windows based systems supported.
Both Linux and Mac support in NetSupport Manager 9.5 has been
extended to include full http support via the NetSupport Gateway,
delivering far greater operational flexibility.
The NetSupport Manager 9.5 client now offers support for 64 bit
Intel and AMD platforms, including Windows XP 64 and Windows 2003
64. The support is available for x64-based systems.
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Watch, Share or Control the screen,
keyboard and mouse of a workstation irrespective of colour resolution,
network protocol or operating system. Use the Audio functions on
multimedia capable PCs' to talk to your users over the network,
dial-up or Internet link.
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Use the
powerful Show function to conduct computer-based training without the
need for overhead projectors, video splitters or any additional
hardware.
In addition, the new Broadcast Show
feature greatly improves Show performance when the central control
workstation needs to demonstrate to multiple users. |
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Remote Deployment: The NSD utility (NetSupport
Deploy) provides Network Administrators with the facility to install
and configure NetSupport Manager on multiple workstations from a
central site without the need to visit the machines individually.
With NSD, you can:
- Remotely Install a NetSupport
package on multiple workstations simultaneously.
- Create and download specific
Client Configurations to multiple workstations.
- Remotely update NetSupport License
details on multiple workstations.
- Remotely Uninstall a NetSupport
package from multiple workstations simultaneously.
With v9.0, the Client version (if
installed) is displayed within the list. This works by making a pseudo
connection to the Client and reading the response to determine the
version. any installed version before v7 of NSM is reported as "Pre
v7.00" in the list.
Furthermore an additional configuration option has been added allowing
the user to only deploy NSM to workstations that have an older version
or no version at all. The Client version is also checked, displayed
and logged during the deploy process.
(NB.
NetSupport Deploy is currently only supported on Windows XP*, 2000 and
NT workstations. *Specific information on how to deploy to machines
running XP, can be found on our website at:
HERE) |
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Full and comprehensive security is built
into all modules. Everything from simple password protection through
to integration with NT Security and AES encryption up to 256 bit.
Record and Replay remote sessions for
audit purposes. You can even profile individual Control users and
Client workstations to have different security levels and
capabilities.
Within v9.0, the Client can "force"
the Control to use encryption at a preset level. Once set the Client
then notifies the Control which encryption it needs. The Control will
then set its encryption, for that connection only, to be at least as
secure as the Client is requesting.
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NetSupport includes a powerful Scripting
Language and Scheduler that allows you to automate the tasks you would
normally perform repetitively in the NetSupport Control and run them
at a time when most convenient to you.
Scripting contains a wealth of Desktop Management functions such as
the ability to interrogate Clients and retrieve information such as
free disk space; what operating system they are running…
You can even use NetSupport Scripting
to distribute applications by using a combination of File Transfer,
Remotely Execute Applications and edit the Registry.
In simple terms, anything you can do
manually with NetSupport Manager, you can do automatically with
NetSupport Scripting.
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If your workstation hardware and
software supports it (Wake on Lan NIC cards), you can use NetSupport
to Power Up / Power Down your workstations over the LAN. Ideal if
needing to copy data to a machine that is turned off. |
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The latest release includes improvements to capturing client print
output including support for Network and USB printers.
Manager 9.50 now uses the WMI service (available on XP and above) to
create a ""Standard TCP/IP Port"" which it now uses to provide print
capture support. The Implementation on Window 2000 clients is
similar but as the WMI Service is not available as standard the
registry is updated by Manager to add the ""Standard TCP/IP Port. |
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NSM v9.5 now supports remote control of all x64 (AMD / Intel)
platforms, including Windows XP64 and Windows 2003*
*Italian Support Coming soon |
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