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| NSM |
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: 9.5 | platform : PC (IBM Compatible) |
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Overview |
Combines
powerful PC remote control with advanced desktop management functionality
leading to one of the fastest levels of ROI available on the market today.
Networks continue to evolve, growing in capability and complexity. A
diverse range of platforms, protocols and physical assets provides PC
Management and Remote Control Software solutions, with the continuous
challenge of being able to offer support to a variety of configurations
and to ensure that critical IT infrastructure is available when needed
most.
Historically, Remote Control and PC Management software focused on
removing the need for support staff to physically visit a remote users PC
to resolve technical issues. Consequently, users receive a quicker
response, resulting in less down time of critical applications.
However,
organisations require multi-tasking solutions that offer effective
economies of scale, where an "out of the box" application can be relied
upon to perform a whole range of functions, which traditionally, were
handled by multiple software vendors.
Emphasis is now placed not just on providing more efficient technical
support but also in simplifying management tasks and in offering secure
remote and mobile working possibilities.
NetSupport Manager combines powerful PC remote control with advanced
desktop management functionality leading to one of the fastest levels of
ROI available on the market today, specifically in improving user
productivity, customer satisfaction and organisational flexibility.
Available fully localised in English, French, German, Spanish, Italian,
Brazilian Portuguese, Japanese and Arabic, NetSupport Manager is
consistently voted "best of breed" by the leading IT publications.
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To
extend the usage and benefits of
NetSupport Manager, v9.5
includes additional support for
both Intel based Mac computers
and the Solaris OS. NetSupport
Manager 9.5 now carries Mac
Universal certification and is
the first Remote Control
solution available with full
support for the new Intel based
systems. The Solaris release
carries a BETA status and is
available for SUN SPARC systems.
The NetSupport
Manager Linux client now
features full Hardware and
Software Inventory reporting in
addition to the previous Windows
based systems supported.
Both Linux and Mac support in
NetSupport Manager 9.5 has been
extended to include full http
support via the NetSupport
Gateway, delivering far greater
operational flexibility.
The NetSupport Manager 9.5
client now offers support for 64
bit Intel and AMD platforms,
including Windows XP 64 and
Windows 2003 64. The support is
available for x64-based systems.
Interactive Thumbnails. Version
9.5 now features real time
monitoring of systems using
active Thumbnails. Thumbnail
size can be adjusted on the fly,
as can the update interval. In
addition, the Control users can
mouseover a specific thumbnail
for an expanded view of the
selected PC.
NetSupport Manager 9.5 now
features full bi-directional 1:1
Audio support outside of a
Remote Control session. Unlike
previous versions of NSM, Audio
can now be used at any point
within NetSupport Manager to
allow for seamless communication
over any network environment. |
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Even though our primary
objective has been to extend the
platform support and appeal of
the product, we also wanted to
make sure that we responded to
the most common suggestions and
concerns raised by our customer.
With that in mind, version 9.5
also features : |
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All new Printer
redirection for W2K, XP,
2003. Now supports USB
and network printers
utilising the Windows
WMI service. |
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Optimise colour depth
"on the fly" during a
Remote Control session.
You can now downsample
from True colour to 256,
16 or even 2 colour for
optimum performance over
slower connections. |
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Automatic configuration
of Deploy packages. When
NetSupport Manager 9.5
is first installed a new
default deploy package
is created and ready for
use, avoiding the
initial learning curve
required in previous
versions. |
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Video technology has
been fully updated; in
the latest version,
performance has
increased dramatically. |
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Logged on user
information is now
included in Control list
views. |
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Enhanced Gateway and
HTTP performance -
version 9.5 now delivers
a 25% increase in
performance coupled by
new support for multiple
IP addressing, client
details are now stored
and available across
control sessions and of
course, Pocket PC, Mac
and Linux clients are
now fully supported. |
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Enhanced UI: |
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