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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
NSM Netsupport Manager Logo
NetSupport Manager
version : 9.5  | platform : PC (IBM Compatible)
System Requirements
 
 Specific Highlights:
 
Wide range of connection options including the ability to:
Dynamically find and list all PCs on the network.
Connect by PC name.
Connect by Network address.
Connect via a database of known PCs.
Connect entire groups of PCs in one step.

Comprehensive Security Features
Password protection at Client and Control PCs.
User acknowledgement required at PCs.
Connection Audit trail.
Disable file transfer, or specific files and directories.
Limit functionality depending on which PC is connecting.
Dialback to different numbers according to password.
Restrict connections to named PCs.
Customiseable Control and Client PC profiles.
Utilise existing NT profiles.
Client PC Initialises Connection.
AES encryption up to 256bits.

Easy to Install and Configure
Automatic setup and maintenance of PCs.
Configuration utility for Windows.
User definable Modem configuration.
Built in Modem diagnostics.
Protocol Transparent Control, use IPX/SPX, NetBIOS/NetBEUI and TCP/IP simultaneously.
 

 Components Supplied:
 
The 'Control' is the PC that views/takes over a PC.
The 'Client' is the PC that is viewed or taken over.
The 'Remote' is the module that provides Dial-out access from a Networked or Standalone PC.
The 'Bridge' is the module that provides Dial-in access to a LAN/WAN or Standalone PC.
'Script Editor' for creating custom scripts to automate your NetSupport tasks.
'Script Scheduler' for scheduling when your scripts are run.
NetSupport 'Deploy' Module, Remote Install and Update of NSM
Synchronized Multimedia Player for WAV, MOV, AVI, MPG, etc. files
 
 System Requirements:
 
IBM compatible 486 or higher with 4Mb RAM
10Mb free disk space

NetSupport Manager supports:
 
DOS, Win 95/8, Win NT , Win ME, Win 2000, Win XP and Win 2003
IPX/SPX, NetBIOS or TCP/IP (under Windows Sockets)

LINUX REQUIREMENTS:

The NetSupport Manager 9 Linux client supports at the time of release, SuSE, Red Hat / Enterprise, Mandrake and Fedora distributions.

POCKET PC:

Operating System: Pocket PC 2003 or above
ActiveSync / WiFi wireless LAN capabilities
Device RAM: 32Mb
Storage: 5Mb free space required

*MAC support compatible with VNC Client

 
 Other Benefits:
 
Seamless Remote Client Hardware & Software Inventory.
Remote Power Management.
Supports all video resolutions up to 16 .7 million colours.
Captures and Redirects Print output.
Blank a PC Screen during Remote Control.
Cut and Paste between applications on PCs.
Launch Remote Applications on Multiple PC's.
Remote Reboot (and login for NT).
SOS Help request from all Client PCs.
16 and 32 bit software included.
Multi-tasking, Transfer files and Remote Control at the same time.
 
 
 
 

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