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Education - Schools

Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 

Monitor

 

NETSUPPORT SCHOOL 9 - NEW FEATURES
NSS9 NetSupport School now features a powerful print management component allowing total control over printer usage within the classroom. Students can be prevented from printing, be assigned page limits per lesson or require Teacher authorisation.

The print management feature supports multiple printers within a classroom, prevents the addition, deletion or modification of existing printers and provides printing usage summaries for the class.

NSS9 NetSupport School extends its application control features with the availability of Messenger Monitoring. In addition to the ability to prevent Messenger applications running within the classroom, NetSupport School also provides real-time monitoring of specific Messenger applications presenting the Teacher with a real time view of chat activity and content.

The Messenger monitoring component supports a range of messenger applications including MSN, AOL and Yahoo messengers.

NSS9 New to NetSupport School is Keyboard monitoring. Designed to be used in conjunction with application control, this component provides Teachers with a real-time insight into Student activity and topic understanding. During a lesson, while all Students are working using any approved application, the Teacher can monitor the entire class and see quickly and easily their typed content and activity levels.

The keyboard monitor also provides a perfect monitoring tool when students are online in forums or search forms.

NSS9 NetSupport School also features protection from external sources for the duration of a class. This includes preventing data being copied to (or from) USB devices, CD or DVD drives.

Rather than providing a crude on/off policy that prevents resources being utilised in the classroom, the NetSupport School protection allows data to still be viewed on a USB Memory Stick or CD, but prevents copying files from them.

NetSupport School also provides a new Audio device control, allowing the Teacher to disable the Audio on all student systems in a single action. Perfect in a class of 30 noisy computers.

New Student Information Bar NetSupport School now features a Student Information bar, neatly located at the top of each Student Screen. This can be set to be always visible or to auto-hide.

The information bar provides feedback to the student on the current lesson, time remaining, current websites and applications that are available, the status of messenger and keyboard monitoring and quick access to request help.

All of the features included on the information bar can be customised by the Teacher.


 
NETSUPPORT SCHOOL 9 - PRODUCT ENHANCEMENTS
NSS9 The Internet monitoring and control features of NetSupport School have been further enhanced providing internet control across a wide range of browsers and the inclusion of partial URL filtering. Teachers can now provide access for students to selected pages on a website, but restrict access to other pages at the same site. Version 9 also includes the ability to block FTP access as standard.

In addition the latest version of NetSupport School features a new "SafeSearch" feature, which overrides the search settings for most leading search engines and prevents inappropriate content being returned within search results.
 

NSS9 The Students Testing modules have been further enhanced, with a new Question and Test designer component, easy addition of testing resources via desktop "drag and drop" and a streamlined Test player with improved Student feedback.

NetSupport School now also features an online resources exchange, where teachers can upload, download and share resources for the classroom.
NSS9 Wireless support in NetSupport School has been extended to offer improved performance over wireless access points and the inclusion of class lists. To complement this a new class list creation tool is now provided to allow for off-line preparation of class lists.

The latest version of NetSupport School also features a Student Locator, this connectivity server allows wireless student laptops to be located across any LAN or WAN. Using this new, standard component, Students' wireless laptops can be located and connected to from any Class list no matter what their current IP address information or subnet is.

NSS9 NetSupport School is now provided with full support for Windows Vista in addition to its existing platform support.

 
NETSUPPORT SCHOOL 9 - OTHER UPDATES
Create Custom Messages NetSupport School 9 now features the ability to create and store custom messages that can be saved at the Tutor and displayed with a range of configurable alerts.
Show Mode content protection When the Tutor is showing his computer to the class, he can elect to enable Internet restrictions on his own PC and therefore avoid visiting any unwanted websites by accident.
Startup default modes Set the default startup modes for key features including:

Internet Metering > Unrestricted, allow Approved only, block Restricted or Block all Internet access.
Application Metering > Unrestricted application usage, allow Approved applications only or block Restricted applications.
Print Management > Free Printing, Printing paused or Printing blocked.
Messenger Monitor > Monitoring Off, Monitoring On or Instant Messengers blocked.
Device Security > None, Block all CD/DVD/USB Access, Make CD/DVD/USB Read Only or Prevent Applications executing from CD/DVD/USB.
Keyboard Monitor > Active or Inactive.
Screen Annotation / Pointer The Screen annotation tools can now be used outside of the NetSupport Tutor program, and where their functionality could benefit a presentation with a projector or OHP.
Installation NetSupport School is now also provided with an optional MSI installer.
Additional Language Support Version 9 of NetSupport School will also be available in Norwegian, Swedish and Finnish.
 
 
 
 

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