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Education - Schools

Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 

WirelessWireless

NetSupport School is fully optimised for use with Wireless networks, Laptops and Tablet PCs. The philosophy for managing computers in a wireless environment is to maximise performance without compromising the network or the devices servicing it.

 

With that in mind NetSupport School provides a specific wireless mode that allows data throughput when performing a real-time show to a class to be matched to the Wireless network and Access Point speeds. The product is extensively used on 802.11a and 802.11g networks.

Wireless networks, and in particular 802.11g are highly susceptible to interference, even from Mobile Phones, often the impact of this is that the network will attempt to switch to alternate channels on a regular basis. This can cause temporary delays while connections are re-negotiated. NetSupport School has been designed to recognise these and not immediately end an active session.

Typically connectivity in a wired environment is performed by browsing for computers of a known name or using wildcards when a typical PC naming convention has been applied to a lab. Within a wireless environment where the computers are laptops, this presents a challenge. To address this, NetSupport provides a Class list function, allowing Students for a given class to be predefined. When the Teacher starts a lesson he can then automatically connect to a list of known Students. School even provides a quick and easy method for a Teacher to connect to Students, when the previous class Teacher has forgotten to disconnect at the end of a period.

Finally for further flexibility, NetSupport School also allows a Teacher to publish a class, where in essence, connectivity is reversed and the Students can locate published classes and join them. This can be extremely useful in a fluid environment or as quick way of creating class lists on day one.

With NetSupport School in a Wireless environment you can :-

  • Connect to Computers over a Wireless connection.
  • Optimise performance to match access point speeds.
  • Create predefined class lists to connect to non-static computers.
  • Work effectively with Laptop and Tablet computers.
  • Publish a class and allow Students to join on demand.
The latest version of NetSupport School also features a Student Locator, this connectivity server allows wireless student laptops to be located across any LAN or WAN. Using this new, standard component, Students' wireless laptops can be located and connected to from any Class list no matter what their current IP address information or subnet is.
 
 
 
 

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