Home Products Services Company Purchase Download Support Contact E-News  

 
SOLUTION SELECTOR
System Administration
Network Security & Prevention
Storage and Backup
Repair and Recovery
System Monitoring
Network Fax & Communications
Software Management
Hardware Management
HelpDesk Support Software
Education - Schools

Customer Success Stories

 

SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 
Responses
 
Responses may be a combination of notifications and actions taken on the server itself, triggered when a monitored incident occurs. Scheduling flexibility allows different actions to be carried out based on the time and day of the incident.

Possible response actions are:
  • Log to the internal alert list
  • Log to the Windows Application event log
  • Send an HTML-formatted e-mail to one or more e-mail addresses
  • Send a text-only e-mail to one or more e-mail addresses
  • Send a network message to one or more computers
  • Run a program
  • Start, stop or restart a service
  • Restart or shut down the computer
Each response action can be active permanently, or only for set times on set days, and a response can be built up from multiple response actions. For example, a key indicator state change could be defined so that an alert was always logged to the alert list, an HTML e-mail was sent to the corporate help desk during business hours, and a program was run during evenings and weekends.
 
 
 
 

Product Index


Introduction
Overviews
Groups
Policies
Key indicators
Comprehensive status info
Event log notification
Performance monitoring
Service availability monitoring
Security risk profile checking
Responses
Scheduled backups
User interfaces
 
 
 
ServerAssist can respond in a number of different ways when a monitored incident occurs on a server.
 


e-mail alert