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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
For an on-line demo
Please call +353 (0)1 2304242 

Self Service Reset Password Management

Features

 
General
 

"Forgot my password" button on the login dialog.

End-users can reset their password and unlock their account without logging a helpdesk request

Enrollment is integrated in the user login. If a user logs on when he/she is not yet enrolled, he/she will be asked automatically to enroll

Password is reset and account is unlocked in Active Directory, other platforms and applications will follow shortly

Mutli-platform support: UNIX, Linux, Novell, and more

System Administrator Features

Easy to use wizard interface to implement SSRPM into the organization

SSRPM can be configured on domain or OU level

Configurable number of questions and answer attempts

Password complexity confirmation suggestions when an end-user resets his/her password. Like "Make sure that your password is 7 characters long and includes at least one capital letter and one lowercase letter"

Fully integrated logging and reporting of all SSRPM actions in the network by console and end-users

System administrator can be notified when an event occurs (for instance when a user enrolls or rests his/her password)

 
Security settings
 

Number of predefined end-user questions can be set

Number of answer retries can be set

End-user answers are encrypted and stored with MD5 irreversible hash key

Different password security levels can be used from weak to strong

Enable/disable the option to show end-user which answer is wrong

Several answer comparison options to improve security

SSRPM Admin Console
 

Global overview of which end-users are not enrolled

Overview of wrong password reset requests

 
 
 

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User Management Resource Administrator
Self Service Password Reset Management
Monitor Magic
 
Tools4ever was founded in 1991 as a Banyan Vines and Windows NT-enhancement specialist.  Tools4ever is a Microsoft Certified Partner and over 2000 companies all over the world use
Tools4ever specializes in systems administration enhancements for Windows NT and Windows 2000. Tools4ever is also committed to delivering superior customer support for all its products.
All of Tools4ever's products are developed from the ground up for Windows 2003-XP-2000-NT.