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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
For an on-line demo
Please call +353 (0)1 2304242 

Self Service Reset Password Management

With the Self Service Reset Password Management solution, end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. end-users no longer have to wait for a member of the helpdesk staff to reset their password. It raises helpdesk efficiency, the staff now has more time to focus on other issues rather than tying up valuable resources on the time consuming task and mundane of resetting passwords. Most importantly, SSRPM increases overall IT security, it eliminates false password reset requests and allows IT to track the password changes that are being made by end-users.
 

Top 5 Reasons to Download SSRPM:

•  Efficiencies and Cost: There will be fewer calls to the helpdesk, which will allow the IT department to focus on more critical issues, leading to increased efficiencies and better utilization of staff skills and abilities

•  Compliance: The system admin has the ability to track which employees have enrolled and which have not, guarantees password policy enforcement, and it also allows for the tracking and reporting of all user password changes

•  Productivity: Increases end-user productivity by eliminating the downtime waiting for the helpdesk to reset a password. Increases overall helpdesk productivity allowing staff members to work on other projects rather than dealing with password reset management

•  Technology: User friendly GUI / GINA extensions make it easy to start the reset process. In addition, there is an ASP web interface password reset form available for remote users or for kiosks. SSRPM also provides multiplatform support and multilingual support

•  Security: User defined challenge questions verify the user’s identity eliminating the risk of fraudulent password reset requests

 
 
 

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User Management Resource Administrator
Self Service Password Reset Management
Monitor Magic
 
Tools4ever was founded in 1991 as a Banyan Vines and Windows NT-enhancement specialist.  Tools4ever is a Microsoft Certified Partner and over 2000 companies all over the world use
Tools4ever specializes in systems administration enhancements for Windows NT and Windows 2000. Tools4ever is also committed to delivering superior customer support for all its products.
All of Tools4ever's products are developed from the ground up for Windows 2003-XP-2000-NT.