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SERVAplex specialises in providing high-end software solutions for small to large enterprise customers. We offer the IT sector reliable, proven and best of breed  products and can provide the expertise to implement and support the high-end solutions required to ensure IT infrastructure reliability.

We maintain close relationships with our software and hardware partners, enabling us to provide an enhanced value service to all our customers.
 
Our sales and technical staff attend regular partner training courses to update and maintain the skills and knowledge required for our complete product range.

 
 
 
 
 
Regain Control of Your IT Operation

With up.time™ you'll be:

The first to know if your servers, applications and IT services are experiencing outages, performance degradation or approaching critical availability thresholds
More productive, proactive and immediately able to isolate the root-cause of performance and availability problems whether they are application, user, server or network related
Easily able to accurately forecast system upgrades because you'll have all the historical data you need along with visual 3D charts showing you the rate of growth of over 120 critical server resource metrics
Quickly building a long term capacity plan to help senior management plan for future system upgrades and accurately estimate IT budgets
Be effectively monitoring your entire server infrastructure with minimal effort by browsing to up.time™ from anywhere in your enterprise
up.time™ Web Browser Command
Unlike other products, up.time™ runs completely in your Web Browser. up.time™'s GlobalScan gives you a quick snapshot of all your servers and network devices from a single Web browser view. It is your consolidated enterprise view of system performance and critical services availability.

up.time™ Application and Services Monitoring

With up.time, monitoring critical applications, databases, web servers, network devices and critical system-level services is as easy as 1-2-3. You can choose from any of up.time's built-in monitors or you can get creative and quickly define your own custom application probes in minutes. Written your own custom monitoring scripts that you want to integrate with up.time™ ? No problem. Using the built-in Custom Monitor, up.time™ will execute your own custom scripts and perform your service checking, alerting and automated recovery for you.

up.time™ IT Service Health Monitoring

Monitor complex IT services consisting of applications, databases, file servers and physical server and network infrastructure. Measure business-level availability of IT services such as:
  • ERP (Enterprise Resource Planning)
  • CRM (Customer Relationship Management)
  • ECommerce or Web Portals
  • Complex in-house applications consisting of many sub-applications

Or anything else you can model with sub-service and application components

up.time™ Alerting, Escalation and Automated Recovery

Alerting, notification and escalation options are very powerful management tools built into up.time™, which allow a series of reactions to problems detected by up.time™ service monitors in response to outages, performance thresholds or whatever else is important to you. up.time™ will take the appropriate action(s) as defined by you in your Alert Profiles, including one or all of:
 

  • Sending an email
  • Calling a pager or cell phone
  • Automated server and application recovery script execution
  • Automated Windows Services restarting
  • Sending a Windows pop-up
  • Sending an SNMP to any 3rd party enterprise management console
  • Or just logging the event to file


up.time™ Resource Trend Analysis and Capacity Planning

Instantly graph and visually analyze how critical server resources such as Memory, CPU, Disk and Network resources are being consumed over the past few minutes, hours, days, weeks or months. Add curve fits and averaging lines to clearly illustrate the direction of trends.

up.time™ Workload Characterization

Instantly get a real picture of the workload your applications including: databases, mail servers, web servers, in-house applications, commercial applications (e.g. CRM, ERP, etc.) are creating within your server environment. Get a short, mid-term, or long-term snapshot to assist your planning and decision making during pre-production stress/load testing and post-production application server deployment.

up.time™ Quick Root-Cause Analysis

Simply click on any system being monitored by RadarScan and you'll have detailed insight into any system, its processes, applications and its performance. From here, you will be able to quickly isolate agents responsible for performance degradation by determining how various user and system-level processes are consuming resources. You can also quickly access useful statistics including: Number of Processes, Process Creation Rates, Processes Running/Waiting/Blocked etc.

up.time™ Monitors Disks and File Systems

Advanced volume, file system and disk usage data with short or long-term statistics make it easy for system administrators to plan for network storage capacity now, and for the future.

up.time™ Monitors Network Performance

Keeping track of your servers' performance over your network is simple. By monitoring and collecting server network interface statistics, up.time helps you detect when anomalous activity may be occurring and helps you determine whether a problem is server or network related.

up.time™ Monitors User Access to all your Servers

Keeping track of User Access to all servers in your network is important, specifically during root-cause analysis investigations when you need to identify both user load and if any correlation exists between user logins (or number of sessions) and specific server problems. up.time™ does the data capture for your proactively, stores the data and lets you easily access and graph these statistics through a simple pull-down menu. Once you correlate this data with unusual load activity you are well on your way to finding the individual activity that is causing problems for you.

up.time™ Powerful Reporting, 3D Graphing and Analysis Tools

Choose from a multitude of Bar,Line, Surface, Bubble, Pie, Point graphs and then Zoom, Angle, Rotate and Traverse forwards or backwards through graphs to isolate the systems events you need and create highly professional reports which will help you quickly understand system behavior and effectively communicate it to your peers and management. Once you have created the graph you need, you can export and save it quickly and easily into many industry standard formats.

 
 
 

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